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TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

This website is operated by Reload Innovations ("we," "us," or "our"). By accessing or using our website at r3loadmethod.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. ELIGIBILITY

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our services, you represent and warrant that you meet this eligibility requirement.

3. ACCOUNT RESPONSIBILITIES

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and current information
  • Notifying us immediately of any unauthorized use

4. PRODUCT INFORMATION AND PRICING

Many of the images used on this website are computer renderings. While we strive to provide accurate product descriptions, information and visual representations, we reserve the right to:

  • Correct pricing errors
  • Discontinue products at any time
  • Modify product specifications without notice
  • Refuse or cancel orders based on pricing errors
  • Shipped finished goods may vary from computer renderings

5 PRODUCT USE AND DISCLAIMERS

R3 LOAD products are designed for general wellness and self-directed mobility practices, supporting soft tissue contact through pressure, movement, and time. They have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare professional before starting any new routine or for persistent discomfort. Individual results may vary.

6. ORDERING AND PAYMENT

By placing an order, you agree to provide current, complete, and accurate purchase information. All payments must be made through our authorized payment processors. We use industry-standard encryption to protect your payment information.

7. SHIPPING AND DELIVERY

Shipping times and costs will vary based on location and selected shipping method. We are not responsible for delays caused by customs, weather, or other circumstances beyond our control once product is in the possession of the carrier. Please use the provided tracking information to confirm delivery date.

8. RETURN POLICY

Please refer to our separate Return Policy for detailed information about returns, refunds, and exchanges.

9. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

10. PROHIBITED ACTIVITIES

You agree not to:

  • Use our services for unlawful purposes
  • Transmit malicious code or interfere with our systems
  • Attempt to gain unauthorized access
  • Copy or modify the website content without permission
  • Harass, abuse, or harm others

11. PRIVACY AND DATA PROTECTION

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Reload Innovations shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or misuse of our services.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Reload Innovations, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use or misuse of our services or violation of these Terms.

14. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

15. TERMINATION

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.

16. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Hawaii, without regard to its conflict of law provisions.

17. CONTACT INFORMATION

For questions about these Terms, please contact us at:

support@r3loadmethod.com

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Reload Innovations regarding your use of our services, superseding any prior agreements.